Privacy Policy & Data Protection

Introduction

Welcome to Sterling Growth Career Management Services (SGCM). We respect your privacy and are committed to protecting the personal information you provide through our website and during your interactions with us.

This Privacy Policy explains how we may collect, use, store, disclose and protect personal information when you visit our website, submit an enquiry, request information about our programmes, participate in training, seek career guidance or use our placement-support services.

Information We May Collect

Depending on how you interact with SGCM, we may collect information that you voluntarily provide, including your name, mobile number, email address, educational qualifications, course preferences, employment information, work experience, career interests, CV/resume information, job preferences and information submitted through enquiry forms.

We may also collect limited technical information automatically, such as IP address, browser type, device type, operating system, pages visited, date and time of access, referring page and other website-performance information, depending on the technologies enabled on the website.

How We Use Your Information

SGCM may use information to respond to enquiries, provide information about training programmes and services, process course-related requests, provide career guidance, support placement activities, understand candidate profiles, identify relevant opportunities, improve our website and services, maintain business records, prevent misuse and comply with applicable legal obligations.

Where promotional communication is permitted and required, information may also be used to send relevant updates about programmes, workshops, career opportunities and SGCM services.

Career & Placement Information

As SGCM provides career guidance and placement-related assistance, candidates may voluntarily provide qualifications, skills, work experience, resumes, preferred roles, preferred locations and career interests.

Where reasonably necessary for placement assistance, relevant candidate information may be shared with prospective employers or recruitment partners, subject to applicable law and the permissions or lawful basis applicable to the relevant activity.

Submitting information to SGCM or participating in a training programme does not by itself guarantee employment.

Cookies & Similar Technologies

Our website may use cookies or similar technologies to support functionality, security, performance, analytics and user experience.

Cookies may help remember preferences, understand website traffic, measure performance, improve navigation and identify technical or security issues. Third-party analytics or embedded services, if enabled, may operate under their own privacy policies.

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Third-Party Services & Links

The website may contain links to third-party websites, social platforms, recruitment services, technology providers or other external resources.

SGCM does not control the privacy practices of third-party websites. When you leave our website or use a third-party service, the privacy policy and terms of that third party may apply.

Sharing of Personal Information

Where reasonably necessary, SGCM may share personal information with authorised employees, trainers, technology and hosting providers, communication providers, recruitment or placement partners, professional advisers, prospective employers for relevant placement activities, government authorities where legally required, or other parties where disclosure is authorised or required by applicable law.

We aim to limit disclosures to information reasonably necessary for the relevant purpose. SGCM does not intend to sell personal information as a commercial product.

Data Security

SGCM takes reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

However, no internet transmission, electronic communication or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.

Data Retention

We may retain personal information for as long as reasonably necessary to provide requested services, process training or placement requirements, maintain appropriate business records, respond to enquiries, comply with legal obligations, resolve disputes, prevent fraud or misuse, or protect our legal rights.

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal or regulatory requirements.

Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including requesting information about processing, requesting correction of inaccurate information, requesting deletion where legally applicable, withdrawing consent where processing is based on consent, and raising a privacy-related complaint.

To exercise an applicable right, please contact SGCM using the details in the Contact Us section of this page.

Withdrawal of Consent

Where processing is based on consent, you may request withdrawal of that consent, subject to applicable law and the consequences of withdrawal.

Withdrawal will not affect processing that was lawfully carried out before withdrawal. Where withdrawal prevents us from providing a particular service, we may explain the resulting limitation.

Marketing Communications

SGCM may communicate with individuals regarding training programmes, courses, career opportunities, placement opportunities, workshops, events and relevant services.

Where applicable law requires consent for promotional communications, the appropriate consent will be sought. You may request that promotional communications be stopped by contacting us or using an unsubscribe mechanism where provided.

Children's Privacy

Our website and services are primarily intended for individuals seeking education, career development, training, employment and placement-related assistance.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law. If you believe a child has provided information without appropriate authorisation, please contact us.

Accuracy of Information

You are responsible for ensuring that the information you provide to SGCM is accurate, complete and up to date.

If your information changes, you may contact us to request an appropriate correction or update.

Data Transfers

Personal information may be processed using hosting, technology or service-provider systems located in India or, where applicable, other jurisdictions.

Where personal information is transferred or processed outside India, SGCM will seek to do so in accordance with applicable legal requirements.

Data Breach & Security Incidents

If SGCM becomes aware of a personal-data breach that requires notification under applicable law, we will take appropriate steps in accordance with applicable legal and regulatory requirements, including investigating, containing and remediating the issue and providing notifications where legally required.

Changes to This Policy

SGCM may update this Privacy Policy from time to time to reflect changes in our services, website, technology, data-processing practices, applicable laws or operational requirements.

The revised policy will be published on this page with an updated Last Updated date. We encourage visitors to review this page periodically.

Governing Law

This Privacy Policy shall be interpreted in accordance with applicable laws of India. Subject to applicable law, disputes relating to this Privacy Policy or the processing of personal information shall be subject to the jurisdiction of the appropriate courts and authorities in India.